Cookies Policy

1. Introduction

This Cookies Policy explains how Lucas Holiday Rentals, operated by ALUCAS APARTMENTS LDA ("we", "us" or "our"), uses cookies and similar technologies when you visit our website at https://www.lucasholidayrentals.com.

It should be read together with our Privacy Policy, which explains how we process personal data more generally.

We use cookies in accordance with Directive 2002/58/EC (the ePrivacy Directive), as implemented in Portugal, and the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone or other device when you visit a website. They allow the website to recognise your device, remember your actions and preferences over time, and understand how the website is being used.

Similar technologies, such as local storage, session storage, pixels, tags and software development kits, work in comparable ways. In this policy, the word "cookies" includes these technologies.

3. Types of Cookies We Use

3.1 By Duration

• Session cookies: temporary cookies that are deleted when you close your browser.
• Persistent cookies: cookies that remain on your device for a set period or until you delete them.

3.2 By Origin

• First-party cookies: set directly by our website.
• Third-party cookies: set by other organisations whose services we use, such as payment, analytics, advertising or chat providers.

3.3 By Purpose

4. Why We Use Cookies

We use cookies to:

• Make sure the website and our booking engine work properly and securely;
• Process direct reservations and online payments;
• Remember your language, currency, search and form preferences;
• Measure and analyse website traffic and visitor behaviour;
• Measure the effectiveness of our advertising and marketing;
• Provide chat and communication features;
• Detect and prevent fraud and misuse.

5. Third-Party Cookies

Some cookies on our website are set by third parties. These may include providers of:

• Booking and reservation technology, including our booking engine;
• Online payment processing, such as Stripe;
• Website analytics and performance measurement;
• Advertising and conversion measurement;
• Embedded maps, review widgets and chat or messaging tools.

These third parties may collect information about your device and your use of our website and other websites. They process this information under their own privacy and cookie policies, and we do not control their cookies. We recommend that you read their policies for more information.

6. Legal Basis and Your Consent

Strictly necessary cookies are used on the basis of our legitimate interest in providing a secure and functioning website and the services you request. They do not require your consent.

For all other cookies (functional, analytics and marketing), we ask for your consent before they are placed on your device, in accordance with Article 5(3) of the ePrivacy Directive and Article 6(1)(a) GDPR.

Your consent is voluntary. You can use our website without accepting optional cookies, although some features may not work as intended.

7. How to Manage Your Cookie Preferences

You can control and manage cookies in several ways.

7.1 Our Cookie Preferences

When you first visit our website, you can accept or reject optional cookies. You can change your choice or withdraw your consent at any time through our cookie preferences settings. Withdrawing consent is as easy as giving it, and does not affect the lawfulness of processing before withdrawal.

7.2 Your Browser Settings

Most browsers let you view, block or delete cookies. You can usually find these options in the "Settings", "Options" or "Privacy" menu of your browser. Blocking all cookies, including strictly necessary ones, may prevent parts of the website, such as the booking process, from working.

Information on managing cookies in common browsers is available at:

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: https://support.mozilla.org/kb/enhanced-tracking-protection-firefox-desktop
• Apple Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
• Microsoft Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

7.3 Opt-Out Tools

You can learn more about online advertising and opt out of interest-based advertising from participating companies at:

• https://www.youronlinechoices.eu
• https://www.allaboutcookies.org

8. How Long Cookies Are Stored

Session cookies are deleted when you close your browser. Persistent cookies remain on your device until they expire or you delete them. The retention period depends on the purpose of each cookie and is set by the party that places it.

In line with guidance from European data protection authorities, we aim to keep optional cookies for no longer than necessary, and your cookie consent choice is normally stored for up to 12 months before we ask you again.

9. International Data Transfers

Some third-party providers that set cookies may process information outside the European Economic Area. Where this happens, we take steps to ensure appropriate safeguards are in place under Chapter V of the GDPR, such as European Commission adequacy decisions or Standard Contractual Clauses.

10. Your Data Protection Rights

Where cookies involve the processing of personal data, you have the rights set out in the GDPR, including the right to access, rectify or erase your data, restrict or object to processing, data portability, and withdraw consent at any time.

For details about these rights and how to exercise them, please read our Privacy Policy or contact us using the details below.

You also have the right to lodge a complaint with the Portuguese data protection supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD): https://www.cnpd.pt

Privacy Policy

11. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in the cookies we use, our services or legal requirements. The latest version will always be published on this page with the date of the last update. Where required by law, we will ask for your consent again.

12. Contact Information

If you have any questions about this Cookies Policy or our use of cookies, please contact:

ALUCAS APARTMENTS LDA, trading as Lucas Holiday Rentals

NIPC: 514142383

Address: Largo do Corpo Santo 27, 9060-074 Funchal, Madeira, Portugal

Email: info@lucasholidayrentals.com

Telephone: +351 960 482 066

Website: https://www.lucasholidayrentals.com